STORE POLICY

CUSTOMER SERVICE

WhatsApp Colombia: +57 300 556 0468

WhatsApp International (US): +1 (786) 548 7698

Business Hours: Available 24/7 (24 hours, 7 days a week).

Response time: maximum 24 hours after receiving the request.

All personal and payment information is confidential and protected.

We do not share data with third parties.

Online payments are processed through Mercado Pago, which is certified for security and encryption.

Online payments: through Mercado Pago with credit or debit cards, PSE, and digital wallets.

Cash on delivery: available only in Bogotá.

All prices are in Colombian pesos (COP) and include applicable taxes.